FAQ

Delivery

We know that you can’t wait to receive your new bed. That’s why we’re committed to ensuring your order is delivered as quickly as possible. If you place your order before 3pm, we promise to process it and ship it on the same working day. That means that you can benefit from our speedy next day delivery service as long as we have the items in stock. It’s never been quicker or easier to receive your brand-new kids’ bed!

Replacement Parts

We’re proud of the quality beds that we sell, and we put customer service at the heart of everything we do. We want you to be completely happy with your order. If you’re having problems with any missing or damaged parts, we will replace them completely free of charge.

Returns

We want you to be delighted with your new bed. We’re dedicated to only offering you the very best children’s beds, and we’re convinced of the durability and quality of our products. However, we also know that you want to be sure that you’ll be protected should anything go wrong. That’s why in the unlikely event that any parts are missing or damaged, we’ll replace them for you without any additional charge so you can carry on enjoying your purchase.

Warranty

We know that buying a new bed is a major investment. That’s why we always offer a one-year warranty on every product that we sell. That will give you complete peace of mind in your purchase.